Publishers Clearing House has a number of industry leading programs and policies in place that provide extra help to any consumer (or those acting on a consumer’s behalf) who may need special assistance regarding their experience or interaction with PCH.
Below is a collection of these Winning Moments and other Winner news, captured by newscasters and press throughout the country.
SweepSmarts® – The Sweepstakes Education, Awareness & Assistance Program
SweepSmarts® Hotline – 1-877-3SWEEPS (1-877-379-3377)
Publishers Clearing House cares about consumers and realizes that from time to time there may be a need to provide more detailed help to individuals who have questions or concerns. That’s why we’ve implemented the comprehensive SweepSmarts consumer care program. At the core of this program is our toll free SweepSmarts hotline devoted to providing specialized assistance. Call us with any questions or concerns you may have about our sweepstakes. Our specially trained representatives are standing by to help. If you believe a close friend or relative may need assistance with the offers they are receiving, we urge you to contact us. We will provide you with helpful information and take whatever special steps may be appropriate to assist.
SweepsSmarts® No Purchase Reminders
As part of our continuing communications with our customers, Publishers Clearing House annually sends a non-promotional stand-alone letter, once a year, to remind our most active customers that no purchase is ever necessary in order to be eligible for any of our sweepstakes prizes.
If we can provide you or a loved one assistance, don’t hesitate to take advantage of the services we offer under our SweepSmarts® program. Contact us at 1-877-3SWEEPS (1-877-379-3377) or email us at firstname.lastname@example.org. These are just a few of the ways that PCH has become one of the most trusted and consumer friendly companies in the industry!