Security of entries, data, and processing are of utmost importance to Publishers Clearing House.
All entries are processed in an efficient and secure environment. When mailed entries are received at Publishers Clearing House, they are dated and automatically run through an electronic scanner. The identification numbers on the entries are machine-read and sent directly to the PCH mainframe computer’s Contest system and stored on a secured file along with the date the entry was received. Embedded in the identification numbers are information corresponding to the name and address of the entrant, the promotion from which the entry came, and any applicable eligibility information. This sweepstakes entry process takes place whether the returned mail contains an order or not and is completed within one to three days, depending on incoming mail volume.
Any mail that cannot be machine-scanned, either because it was damaged or was an unsolicited entry or order, is manually key-entered and sent to the PCH mainframe computer’s Contest System.
Online, mobile and app contest entries are assigned SuperPrize Numbers and this information is securely stored on our mainframe computer in a secured file, along with entrant ID number, entry date and applicable eligibility data. This process takes place whether the online entry contains an order or not.
Quality control checks ensure compliance with processing procedures. Batch processing increases production efficiency and enhances security because all records are counted before and after each step of the process. Additionally, to ensure security, access to computer files is limited to authorized personnel only.
Each entry on a secured file has numerous checks and balances to ensure its authenticity. Back up files are stored in a secure off-site location. Contest data is encrypted prior to transmission. Giveaway drawing file output is checked by PCH Contest Administration prior to winner identification. Plus, the PCH Board of Judges oversees drawings and procedures to ensure the fair application of the laws of chance and equal treatment for all entries.
A cross-functional team has performed an internal audit to review the effectiveness of controls over the security and processing integrity of the Publishers Clearing House Contest Processing Systems.
As you can see, security is the ultimate priority for Publishers Clearing House. There are multiple checks and balances in place to guarantee that our Sweepstakes are fair for all participants.